Tuesday, April 24, 2012

Fight Night & the Worst Time We've Ever Had at Boston Pizza

So I should start off by saying that I'm not trying to diss Boston Pizza & I really do believe in telling people about good service since most people do just bitch and complain on-line & I've worked in customer service for over 10 years so I do give waiters & other service people a pretty wide berth when it comes to serving me, but Saturday night was one just the perfect storm of what can go wrong in a restaurant going wrong.


On Saturday night I went to Boston Pizza with my friends Emperor EJ, Dakota Bubble and P. We were all looking forward to the Jon Jones fight & so it would seem were half the people in Toronto. I ended up getting to the restaurant 1st around 9:20pm, I had completely forgot about the NHL playoffs, so the place was packed when I got there I had to go on a waiting list. I waited for about 20 mins or so & I had written down some entertaining things that I was going to blog about people waiting, however with what happened that night, the entertaining people in the doorway were almost completely forgotten. I got a booth and just as I did everyone else showed up. We sat down, looked through our menu’s, talked, watched a few prelim fights and then realised it had been almost 15 mins & we hadn’t had one waiter come over and say hi or ask for drinks. We were starting to get antsy then, we piled all out menus in the middle of the table, hoping someone would notice since we couldn’t’ even seem to get a waiter near our table. Luckily the manager who was walking around the restaurant all the time, & we’ve talked with him before & he’s a really good manager from what I can see, noticed us and came over apologized for a waiter not coming by, there had been some mix-up and he would make sure that a waiter came by. We got our waiter, Sean, nice guy really friendly, said if we needed him just to flag him down and all that. We ordered everything right away because we were ready too. Now Boston Pizza has a feature menu on right now that features the all-meat wings. So P & Emperor EJ ordered the Nacho Wings and the Fire Cracker Shrimp & tried to order these bacon wrapped steak, they were told that the restaurant was out of the bacon wrapped steak, which looked sooooo goooood. However we did see the dish twice that night on other people’s plates long after we had asked for it. It was about 10-15 mins before we finally got our drinks, which as the night went on was a short time. Anyways after we got our drinks we watched some of the fights, the 1st one was Canadian vs. Canadian, which made me wonder where the fights were, Georgia apparently. It was pretty funny to see George St-Pierre (GSP) there as a water boy for 2 of the Canadians, good to see him though, he does look a lot smaller then when he’s in fighting condition, but still superhot. Back to Sean, so when he came back to refill my water & Dakota’s pop, he went to go grab the refills and he seemed to be gone for a while, but when he came back he had a pitcher of water and a pitcher of pop for us, apparently he couldn’t find any glasses, on the other hand it was a brilliant idea since he didn’t’ have to come back to the table very often. After getting the pitcher it was another 20 mins before we got out dinner. Sean wasn’t the one who brought us our food, other waiters did, I however did not get mine. When Sean came back & asked how everything was I could not resist and said ‘I would love to eat’ and pointed to the empty space on the table in front of me. Also we had to ask for forks and knives, luckily everyone else had ordered finger food, and Dakota is on a nacho kick right now. When Sean returned he informed me that somehow my pasta had vanished. Now because of this & the terrible start to the evening the manager had pulled off one of the dishes from our menu and then my pasta, the end result was about $23 off the menu, we split it between us all. But when we got the bill they had forgotten to take off the two dishes.  In the end Jon Jones is still the champion & we’ll probably still go to this Boston Pizza.

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